User views

How magic5 benefits different types of users

magic5 – administrator view

Initial set-up Change as much or as little as you like. Set up your own customers and staff, connecting them together and allocating an appropriate template. Ongoing admin Modify magic5 templates and job definitions to meet your changing needs. Import updated lists such as costings. Add new customers and locations. Manage users

magic5 – the customer’s view

Keeping customers informed Email alerts - automated or optional. Automated reminders for invoicing or outstanding follow-up work. Email professional looking PDF reports. Email Excel spreadsheets including photos. Bulk PDFs for O&M manuals. Marked up drawings. Create login to an online user account. Instant customer access to released reports. Managing customers online

magic5 – the office view

Dispatch jobs Dispatch jobs directly to mobile devices from the office. Include all the information needed for the mobile user to complete the job. Add attachments such as documents, images, maps, diagrams and regulation updates. Dispatch jobs singly, linked for dissemination to a team or set up in a hierarchical

magic5 – the mobile user’s view

Devices Use phones or tablets with supported operating systems. Laptops and desktops can also be used. No data connection necessary to complete the form - just to receive worklists/updates and send completed forms back. Ad hoc forms Initiate forms as required on site. Optional requirements for customer, location and date. Customers

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