FAQS

Frequently Asked Questions

FAQs – All links

1. Free trial How does the free trial work? Do I need to provide a credit card to qualify for the trial? How long does the trial last? Do I have access to documentation and support on the trial? Can I take advantage of the magic5 Trial and use it

FAQs – General questions

USING magic5 Professional Which devices are supported? Are there any other device requirements? Can I access magic5 Professional on my laptop, tablet or smartphone? Can I access magic5 Professional when I’m abroad? Do I need to download any software? Do you supply mobile devices? EXISTING CUSTOMER INFORMATION Can I import contacts

FAQs – support & training

Do you offer training? Do you provide online training, webinars etc? Do you offer support? What technical support do you provide? Do I have to pay for support? Where is support coming from? Do you offer training? Yes.  When training we typically "train the trainer", training up key staff who then pass on the training to the

FAQs – data security and transfer

How do I know my data is safe and secure? Can I import data from third party systems? Can I export data that can be used elsewhere, even if I no longer use magic5 products? Can I export data directly into a third party system such as Sage? Can I export data in an

FAQs – using magic5 features

Can I add a magic5 Pack to an existing magic5 Professional system? Can I store documents in magic5 Professional? Can I attach documents to magic5 Professional forms? Can I export data in an attractive and readable format to send straight to my customers? Including my own logo and contact details on the output file? Can you

FAQs – before I buy

1. Free trial How does the free trial work? Do I need to provide a credit card to qualify for the trial? How long does the trial last? Do I have access to documentation and support on the trial? Can I take advantage of the magic5 Trial and use it for nothing indefinitely? Isn't that a

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