Easier than ABC

I had an interesting conversation with one of my prospective customers recently. Cutting a long story short, it went along the lines of:

“Handwriting… I need something that will enable staff to write out large chunks of text specific to each of their customers…”

“Not a problem – we can set up text snippets and predetermined statements in the system, but I’ll look in to handwriting and get back to you shortly…”

I’d heard from a few of our other customers about digital ink, pens with cameras on them, and of course we’re all aware of document management.

At first, I was stumped. I know technology, and I know magic5 software and I’d like to think I was slightly more technically educated than the average individual, but I was unsure whether this would be something easily programmed in to our software. So, naturally, I did a little bit of research.

My first port of call was the Play Store – surely Google have an app that allows one to input handwriting that is then converted in to text right before your very eyes. They do. I marvelled, especially at the voice recognition element – I’m fairly certain I’ve met one or two humans that haven’t entirely understood what I was saying.

The only issue was it required setting it up as the default keyboard outside of the app, and then leaving the app to reassign the other keyboard every time I wanted to swap between the two. Not a grand problem in itself, but this completely detracts from the basis of magic5software – efficiency.

So, of course, I Googled a solution. Want to know what I found?

First of all, I’ll let you in on a little secret… I have an iPhone. Naturally, as I’m using my iPhone the majority of the time, I’m more up to speed with its features. There is much discussion over the benefits of owning iPhones and Androids, and I’m fortunate enough to have access to both. Needless to say, my Android is used for testing, demonstrations, and work related emails.

However, I found out that all of our Samsung devices have voice recognition AND handwriting recognition keyboards available at the click of a button, within what appears to be any application. So, when I squiggle what vaguely resembles the words ‘Hello, how can I help?’, those exact words as text appear in the selected text box.

This revelation meant a number of things to me: magic5 software can be even more diverse and flexible than it already is and the system can be applied to even more industries than we already work with; I learnt something about the application of our software that no one else in the company was aware of (smug face for me), and how awesome is technology?!

So for those who are considering the likes of a Carbon Copy pad, find they prefer to write out notes or vast pieces of text, or just those who aren’t quite up to speed with typing on a QWERTY keyboard, the tools are there for you to be using high quality data management software.

For more information about how we can provide you with the best tools to make your work processes that much better, visit our website at www.magic5software.com.

 

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