Not everybody likes statistics … but we all enjoy looking at a good graph.

  magic5 have been working with ClicData to display results collected on-site in a graphical form. Give your customers and managers a login so you don't have to prepare your periodic reports. Data is usually based on released reports so you can sanity-check the figures first if you like. Detailed data can be gathered

Rolling out a new tyre fitting company

We are pleased to have got another tyre fitting company up and running this month. Using ideas developed a few years ago with an existing customer, we got them working on the same day that they phoned us so that the on-call operative could log jobs during the night.  We spoke

Manage allocated jobs for each day

magic5 has lots of ways of viewing jobs or visits.There are planners, schedulers and lists ... some are included off-the-shelf, some are easily set up, and some are tailored to meet a specific need. Some are date-ordered lists, some are desk-diary-style, some show attachments or returned forms.  Some show completed jobs,

Seeing as much as possible…

Knowledge is power when it comes to keeping an eye on all the units you’re servicing, maintaining, and installing. Or maybe you want to see every credential of a member of staff. You might be interested to see what happened on the last 5 site visits. magic5 allows you to see any and

Can magic5 portal be used as a Management system?

We think the answer to that question is yes, absolutely. And if you know what you need that isn't already there, we can make magic5 do it for you. More magic5 users are coming on board with our Sage link, using foreground and background two-way conversion.  This means that information added

Upload on the go!

We’ve been working on lots of extra ways to make filling in job sheets easier for you – the whole of magic5 software is aimed at minimising the amount of time you spend on paperwork, and maximising professionalism and communication between you and your client. On our journeys throughout the years,

Use a picture to guide good practice

Adding images to the device gives extra help to operatives Did you know that an image can be added to the form ?  The user doesn't need to select anything - the image will just appear. This is brilliant for reminders on how to do a task, such as measurement points or

Test for resultValue or resultValueX

To 'X' or not to 'X', that is the question: Whether 'tis nobler testing 'text' with resultValueX To check against the description of an item in a list Or, with resultValue, check just the id And, if it changes, still obtain the required result? Actually, there is no need for drama ... ... resultValueX tests

Two top-tips for Tuesday morning

Two questions I've been asked this week are: how do I attach documents to my jobs, and how do I reactivate or copy a completed job? Both are everyday functions in many magic5 workplaces, and will be documented in the next release of the help text but here is a sneaky

You’ve got messages

We are very excited about our new SMS text messaging function. The original remit was to tell onsite operatives to look at their magic5 app when allocated a job.  Sending it automatically means admin has no extra work, and the device user gets a little nudge. SMS text messaging in magic5 gets

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